Laffah العربية Get Laffah

Delete your Laffah account and data

Laffah is developed by AF.APPS (AFApps) · Last updated: 2026-10-28.

1. In the app (the easiest way)

  1. Open Laffah and go to Settings.
  2. Tap "Delete my account" (احذف حسابي) and confirm.

This starts a 30-day grace period during which you can cancel the deletion from the app. If you do not cancel, after 30 days we delete your data or anonymise it (remove every link to you).

2. By email (without opening the app)

If you cannot open the app or have uninstalled it, send your deletion request to 4fdev.company@gmail.com. We reply within 30 days.

Please include something that helps us find your account: your guest name or the install id shown in Settings, if available, and your device type (Android or iOS). Never send us a password. We do not ask for one and nothing here needs one.

3. What is deleted or anonymised

  • Your name, handle, avatar, guest account and account details.
  • Online play history and statistics tied to the account, and your friends list.
  • The device fingerprint (HMAC), install identifier, push token, and invite and reward details tied to you: deleted or de-identified.
  • If you signed in with Google: the app signs you out of Firebase on your phone and clears the crash-report identifier from the phone. The sign-in record Firebase (Google) keeps is not removed automatically, and crash reports already sent stay with Google for up to 90 days; email us if you want the Firebase record removed.
  • Data on your phone (offline play) stays on your phone and never reaches us; you can remove it by clearing the app's data or uninstalling.

4. What we keep, and for how long

DataRetention
Full IP address7 days; then a truncated prefix (/24 or /48) and a keyed hash for 30 days
Request log, approximate country and city, detailed match logs30 days
Crash reports90 days
Pseudonymous usage eventsup to 13 months, then aggregates only
Moderation reports180 days after the case is closed
Backups (encrypted)35 days, then they expire automatically; if an older backup is restored, the deletion is applied again
Payment and accounting records (if any)kept separated from you (de-identified) for the period the law requires

These are the periods stated in our Privacy Policy; they keep running after deletion until they end.

5. Under 13

People under 13 (the app is for ages 13 and over) use the offline modes only: there is no account on our side and their data stays on the phone and never reaches us, so there is nothing for us to delete. A parent can clear the app's data on the phone or write to us at the address above.